The challenge
Customer woke to water pouring through a kitchen ceiling at 6am after a 15mm copper pipe under the upstairs floorboards split overnight. Mains needed isolating fast before further damage.
How we solved it
On site within 40 minutes. Isolated the mains, lifted two floorboards to expose the burst, cut out the failed section and re-piped in a single soldered run. Pressure-tested the system and dried down the area.
The result
Leak fully resolved in under 3 hours. No further water ingress. Insurance-ready photos and report supplied to the customer.
